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Duration 14 hours
Course Outline
Introduction:
- Foundational assumptions that support effective communication and shared responsibility in the dialogue process
Communication with self:
- The impact of internal dialogue on interactions with others
- The art of asking more effective questions
- Techniques for rapid emotional state shifts
Communication with other people:
- Understanding representation systems (auditory, visual, kinesthetic)
- Methods for establishing and sustaining rapport
- Motivating and influencing others through body language
- The power of suggestion, persuasive language, and 'hypnotic' language patterns
Requirements
A genuine desire to know and understand both yourself and others.
Testimonials (2)
We have to have the right strategies to communicate better and this training has given us that.
Louella Macasaet - Agile Marketing Consultancy
Course - Effective Communication in the Workplace
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.