Communicating and Influencing - For Managers and Team Leaders Training Course
Audience
This course is designed for staff who need a comprehensive understanding of the key issues surrounding Communication and Influence:
- Colleagues
- Managers
- Internal and external customers and stakeholders
Course Format
The course utilises a highly interactive blend of:
- Facilitated discussions
- Slide presentations
- Practical exercises and case studies
By the end of the course, delegates will be able to:
- Recognise the importance of managing their own behaviour before attempting to influence others
- Understand the strengths and weaknesses of various communication media available
- Effectively manage internal and external customers and stakeholders
- Explain how to handle challenging situations they may encounter in the workplace
Course Outline
This course is almost identical to the Team Members’ course (see separate outline) but with these changes:
- There is an additional module entitled: Leadership v Management which covers:
- The similarities and differences between Leadership and Management. What makes a Great Leader; what makes a Great Manager?
- Management Styles
- There is an additional module entitled: Delivering Change which covers:
- Why Change does / does not work
- Change Principles
- Resistance to Change – and why, occasionally, resistance to change is beneficial
Open Training Courses require 5+ participants.
Communicating and Influencing - For Managers and Team Leaders Training Course - Booking
Communicating and Influencing - For Managers and Team Leaders Training Course - Enquiry
Testimonials (2)
Would like to thank Trainer Abhi for this fruitful training. Appreciate him trying to get to know all the attendees so he can better cater the training to our needs. Love how there was a balance of theory and activities that keep us engaged. And how contents were straight to the point and concise.
Rainey Clarecia - Talentvis
Course - Communicating and Influencing - For Managers and Team Leaders
I generally was benefit from the interaction and flexibility.
Olivier Pugliesi-Conti
Course - Communicating and Influencing - For Managers and Team Leaders
Provisional Upcoming Courses (Require 5+ participants)
Related Courses
Leadership 101
7 HoursThis instructor-led, live training in Australia (online or onsite) is designed for entry-level professionals or aspiring leaders who wish to understand the core concepts and practices of effective leadership.
By the end of this training, participants will be able to:
- Understand what leadership is and how it differs from management.
- Identify and develop key leadership competencies and styles.
- Set meaningful goals and communicate them effectively.
- Build trust and influence others through effective communication.
International Recruitment
16 HoursThis instructor-led, live training in Australia (online or onsite) is designed for beginner, intermediate, and advanced professionals who wish to find, attract, and engage with international candidates.
Upon completing this training, participants will be able to:
- Understand cultural differences
- Comprehend legal and regulatory requirements
- Apply global employer branding techniques
- Access global talent pools and recruitment channels
Talent Sourcing
16 HoursThis instructor-led live training in Australia (online or onsite) is aimed at beginner-level, intermediate-level, or advanced-level professionals who wish to find, attract, and engage with top international talent.
By the end of this training, participants will be able to:
- Perform Proactive Sourcing vs Reactive Recruitment
- Use LinkedIn Standard vs LinkedIn Recruiter
- Master Boolean Search Techniques
- Sell Candidates the Opportunity & Partner with Hiring Managers
Leadership Development
8 HoursThis instructor-led, live training in Australia (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to discover, learn and transform into a today's top leaders; or companies who wish to train their managers to become today's top leaders.
By the end of this training, participants will be able to:
- Evaluate their Leadership Style
- Explore the Modern Leadership Prototype
- Examine the Responsibilities of a Leader
- Enhance their Leadership Skills
- Serve as a Role Model
Job Posting
8 HoursThis instructor-led, live training in Australia (online or onsite) is designed for beginner-level / intermediate-level / advanced-level professionals who wish to attract top international candidates with minimal effort.
By the conclusion of this training, participants will be able to:
- Transition from a Briefing Call to a SAM
- Design Modern and Catchy Job Descriptions
- Apply Employer Branding & EVP Strategies
- Publish Single or Multiple Job ADs
- Receive a Tailored Long-List
Advanced Personal Leadership
14 HoursThis instructor-led, live training in Australia (online or onsite) targets executive-level and senior professionals who wish to gain deeper insights into their leadership styles, leverage Korn Ferry Leadership Assessments, and develop actionable strategies for leadership adaptability and team performance.
By the end of this training, participants will be able to:
- Analyse their organisation’s context and its influence on leadership effectiveness.
- Assess the range of leadership styles being utilized and their impact.
- Evaluate how leadership approaches affect team engagement, dynamics, and performance.
- Apply feedback from leadership assessments to identify strengths and areas for growth.
- Utilize a causal model to explore leadership behaviors and their direct impact on workplace climate.
- Develop actionable strategies to enhance leadership adaptability and team performance.
Advisory & Leadership Skills
14 HoursDelivered as instructor-led, live training in Australia (online or on-site), this module is part of the Data Scientist competency framework (Domain: Advisory & Leadership). It is designed for professionals seeking to build strong communication, problem-solving, and leadership skills to thrive in data science or analytics teams.
Upon completion of this training, participants will be able to:
- Utilise structured problem-solving and root cause analysis methodologies.
- Convey insights effectively through compelling storytelling and visualisation.
- Drive change initiatives and influence stakeholders with confidence.
- Oversee data-related projects using a clear and practical framework.
Courageous Conversations for Leaders
7 HoursThis instructor-led, live training is based in Ottawa but can be delivered virtually. It is aimed at managers and leaders who wish to strengthen their ability to lead difficult conversations with clarity, confidence, and accountability.
By the end of this training, participants will be able to:
- Structure high-impact conversations
- Address tension and misalignment constructively
- Improve team trust and accountability
- Lead with clarity under pressure
Innovative Leadership through Design Thinking
14 HoursThis instructor-led, live training in Australia (online or onsite) is aimed at beginner-level leaders and HR professionals who wish to learn and apply Design Thinking methodologies to foster innovation, enhance problem-solving capabilities, and engage teams effectively.
By the end of this training, participants will be able to:
- Equip participants with tools and methodologies to foster innovation and team engagement.
- Develop skills in empathy mapping, ideation, and prototyping for solving complex challenges.
- Apply Design Thinking principles to leadership and HR scenarios.
- Promote a culture of innovation within tech teams.
DZM – delegating tasks and motivating employees
14 HoursTask delegation and employee motivation are key skills for effective team management. It involves understanding employees' competencies, clearly defining expectations while maintaining trust and delegating responsibility. Regularly monitor progress and offer constructive feedback to effectively motivate employees: Recognise achievements: Both public and private acknowledgement of employees' successes strengthens motivation for continued work. Engage employees in decision-making processes to give them a sense of important role within the company. An organisational culture that promotes respect, support, and work-life balance motivates employees to higher performance. Act in accordance with the values and expectations you set for your employees to inspire them to action. Effective task delegation and employee motivation require flexibility, empathy, and continuous adaptation to team needs. Supporting employees, understanding their motivations, and developing skills are key elements of success in this area.
Enneagram for Organizational Excellence (OE) Leadership
7 HoursThis instructor-led, live training in Australia (online or onsite) is designed for intermediate-level managers who aim to leverage Enneagram insights to bolster leadership capabilities, enhance team dynamics, and drive organisational success.
By the conclusion of this training, participants will be able to:
- Establish a strong foundation in the Enneagram system, covering the nine personality types, wings, levels of development, and centres of intelligence.
- Utilise the Enneagram to explore and identify personality types, recognising strengths, weaknesses, and opportunities for growth.
- Gain a deeper understanding of team members, improve communication, resolve conflicts, and foster a collaborative team environment.
- Align team and organisational goals, manage change effectively, and cultivate an innovative and adaptive organisational culture.
Feedforward: A New Approach to Leadership Communication
7 HoursThis instructor-led, live training in Australia (online or onsite) is aimed at beginner-level to intermediate-level leaders and managers who wish to adopt feedforward techniques to improve team engagement, coaching, and performance conversations.
Leadership for Productivity: Managing Electrical Installation Teams
7 HoursThis practical, one-day leadership course is designed to boost productivity within electrical installation teams. It focuses on developing leadership skills specifically tailored for technical field environments, improving overall team performance, and ensuring daily practices align with organisational goals.
Delivered as instructor-led, live training (available either online or onsite), this program targets intermediate-level supervisors and leaders who wish to enhance their situational leadership, communication, and productivity management capabilities for electrical installation teams.
Upon completion of this training, participants will be able to:
- Apply situational leadership techniques to adapt their supervision style to the needs of the team and the task.
- Communicate clearly and assertively to reduce misunderstandings and rework.
- Make timely, responsible decisions that prioritise safety and productivity.
- Implement motivation and feedback strategies that increase engagement and results.
Format of the Course
- Interactive lecture and site-focused discussion.
- Practical exercises and real-world scenario roleplays.
- Action planning for immediate application on the job.
Course Customization Options
- To request a customised version aligned with your company’s systems, mission, or on-site workflow, please contact us to arrange.
Managing Remote Teams
7 HoursThis instructor-led, live training in Australia (available online or onsite) is tailored for managers and executives keen on implementing the right tools, skills, and methodologies to manage distributed teams.
By the end of this training, participants will be able to:
- Explore remote leadership, structures, and components to successfully adapt to a remote work setup.
- Develop trust, goals, culture, and teamwork to create an effective and productive remote team.
- Use existing tools and technologies to improve virtual communication and collaboration.
- Implement goal setting and project management methods to measure the performance of a remote team.
Personal Efficiency and Managing Meetings
7 HoursAudience
Designed for Managers, Team Leaders, and staff members who find themselves:
- Attending an excessive number of meetings
- Having their time "stolen" by others
- Struggling to accomplish their daily work due to a lack of planning, foresight, or prioritisation
Course Format
The course features a highly interactive mix of:
- Facilitated Discussions
- Slide Presentations
- Exercises and Case Studies
By the end of the course, delegates will be able to:
- Recognise the importance of effectively managing meetings – respecting the time pressures of those they invite
- Follow standard processes for calling, managing, and preparing the outcomes of meetings
- Understand broader strategies for managing themselves and their time more efficiently: to work smarter, not harder…