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Course Outline
Understanding Ourselves and Others
- Understanding that when we ask others to attend a meeting, we are imposing our priorities upon them
- What drives our behaviour?
- Are we aware of how our behaviour affects others: do they always respond as we want or as they should? If not, why not…?
The Process for Managing Meetings
- Why is a meeting necessary; what are the alternatives; are any of these preferable?
- The process for calling, managing, and preparing for meetings:
- Creating a meaningful agenda covering the meeting’s objectives, subjects to be covered, and suggested timings
- Inviting only the right people – and nobody else
- Managing the meeting: allowing only relevant contributions (while carefully differentiating between relevant and irrelevant inputs); sticking to the agenda; keeping to time
- Creating outputs: not necessarily detailed minutes, but at least action points
- Arranging follow-up meeting(s)
Attending Meetings
- Do I need to attend every meeting to which I am invited?
- How do I decide whether or not to attend meetings?
- What justifications do I have for declining to attend?
- What else am I allowed to do during a meeting, considering the attendees, subject matter being discussed, and timings?
Other Personal Efficiency and Time Management Issues
- Setting Objectives – personal and professional – and adhering to them
- Work Prioritisation
- How do I decide what needs to be done?
- How do I prioritise these activities?
- Employee-Imposed Time: are my staff and colleagues working for me, or am I working for them…?
- Time Bandits: what else steals time away from me, and what can I do about it?
- E-mails
- Telephone calls
- Unplanned interruptions
- Displacement activities: procrastination…
- Other things…
- Effective Delegation
- Assertiveness: seeking a compromise; learning to say “no” effectively
7 Hours
Testimonials (1)
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.