ChatGPT for Public Communication and Citizen Engagement Training Course

Explore how artificial intelligence can revolutionise your HR operations—spanning recruitment, payroll, and learning—through engaging, hands-on sessions. This training equips HR professionals to leverage AI with both ethical rigour and strategic effectiveness, driving gains in operational efficiency, data accuracy, and the overall employee experience.

Why Join This Program?

• Develop practical AI competencies specifically designed for HR contexts
• Master the automation and optimisation of critical HR workflows
• Navigate the complexities of ethical application and risk governance
• Future-proof your HR function against evolving technological trends

This instructor-led, live training in Australia (online or onsite) is designed for senior government professionals and policy experts keen on leveraging DeepSeek to drive data-led governance and policy innovation.

By the conclusion of this training, participants will be able to:

• Employ DeepSeek AI for policy analysis and strategic decision-making.
• Automate government reports and enhance data transparency.
• Apply AI-driven insights to foster public sector innovation.
• Improve citizen engagement through AI-powered solutions.

This instructor-led, live training in Australia (online or onsite) is aimed at intermediate-level public sector professionals who wish to use Gemini to generate high-quality content, assist with research, and improve productivity through more advanced AI interactions.

By the end of this training, participants will be able to:

• Craft more effective and tailored prompts for specific use cases.
• Generate original and creative content using Gemini.
• Summarize and compare complex information with precision.
• Use Gemini for brainstorming, planning, and organizing ideas efficiently.

Artificial Intelligence is quickly establishing itself as the cornerstone of contemporary product management, fundamentally altering how we uncover customer needs, define solutions, and drive strategic decisions. Much like the industrial revolution driven by electricity, AI is redefining the creation, validation, and evolution of products.

This live, instructor-led training—available both online and on-site—is designed for Product Owners, Scrum Masters, and Agile Coaches seeking to leverage AI to enhance product ownership and fortify decision-making processes.

Upon completing this course, participants will be equipped to:

• Grasp the core principles of Artificial Intelligence and distinguish between traditional AI and Generative AI (GenAI).
• Utilise the seven key stances of a Product Owner, including the emerging Orchestrator role, and apply AI to reinforce positions such as Visionary, Experimenter, and Customer Representative.
• Perfect effective prompting techniques, treating AI tools as intelligent partners with distinct specialisations.
• Enhance customer insights and develop AI-assisted personas for hypothesis testing and discovery, while preserving genuine customer engagement.
• Formulate and articulate a clear product vision using structured methods like the 3x3 Framework, utilising AI to craft and visualise narratives.
• Employ Generative AI tools to fast-track prototyping and hypothesis validation, including the generation of mock-ups and product concepts.
• Informed product decisions by using AI to analyse, prioritise, and assess features based on value, feasibility, and user impact.
• Streamline or offload routine administrative tasks, such as email management and stakeholder coordination, via AI to concentrate on strategic and creative initiatives.
• Facilitate dialogues regarding AI ethics, bias, and data security to ensure responsible and sustainable adoption.
• Identify and design high-value AI use cases customised to specific product and organisational contexts.
• Experiment with approximately 20 diverse AI tools and models, ranging from productivity assistants and prototyping platforms to generative video, image, and coding solutions.