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Duration 7 hours
Course Outline
Introduction to Copilot in the Public Sector
- An overview of Microsoft 365 Copilot and its underlying mechanics.
- Real-world public sector applications for AI within Microsoft apps.
- Grasping Copilot’s data sources and security boundaries.
Managing Documents in Word
- Drafting policy memos, correspondence, and reports.
- Rewriting, summarising, and clarifying text for greater impact.
- Developing structured content from bullet points or tables.
Email and Calendar Support in Outlook
- Composing and responding to emails more efficiently using Copilot.
- Scheduling meetings and preparing follow-up notes.
- Condensing lengthy email threads and highlighting critical points.
Data and Reporting Tasks in Excel
- Explaining complex spreadsheets in plain language.
- Generating charts, summaries, and visual insights.
- Utilising Copilot to identify trends or answer specific data queries.
Copilot for Meetings and Presentations
- Creating meeting summaries and action items within Teams.
- Drafting PowerPoint presentations from concise notes.
- Transforming transcripts into briefs or formal reports.
Prompting Strategies and Custom Scenarios
- Crafting effective prompts to achieve consistent results.
- Adjusting prompts to match your department’s tone and specific needs.
- Reusing prompt templates for recurring tasks.
Responsible Usage in Government Contexts
- Ensuring confidentiality, oversight, and appropriate usage.
- Aligning with internal policies and IT governance standards.
- Building trust through ethical AI use in public service.
Summary and Next Steps
Requirements
- A working knowledge of Microsoft 365 applications (such as Word, Outlook, and Excel).
- Familiarity with typical public sector responsibilities, including reporting, communication, and documentation.
- No prior experience with AI or Copilot is necessary.
Target Audience
- Government personnel who utilise Microsoft Office in their daily operations.
- Administrative teams responsible for communication, documentation, and reporting.
- Policy and program staff looking to enhance productivity through AI assistance.
Testimonials (2)
Everything is possible :-)
Sandra Bardewyck - Media Carrier Solutions GmbH
Course - Microsoft 365 Copilot: AI Productivity Across Word, Excel, PowerPoint, Outlook, and Teams
i already have some reports that i know, i will use some of the prompts that looked at today
