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Course Outline

Defining Business Analysis

The scope of the business analysis discipline

  • Key roles and responsibilities
  • Differentiating business analysis from other related fields

Introduction to the business analysis framework

  • The framework and the Business Analysis Body of Knowledge® (BABOK®)
  • Industry best practices from the International Institute of Business Analysis (IIBA®)

Capturing Business Requirements through Elicitation

Collating business needs at organisational or departmental levels

  • Conducting needs analysis
  • Selecting the most appropriate elicitation techniques
  • Obtaining enterprise-level contextual analysis using strategic, tactical, and operational tools

Recognising the nine elicitation techniques

  • Confirming the necessary steps for information gathering
  • Documenting and verifying elicitation outcomes

Conducting Enterprise Analysis

Examining the business landscape

  • Classifying and prioritising business needs and issues using affinity diagrams
  • Evaluating business capabilities and gaps

Identifying problems and uncovering opportunities

  • Revealing the root causes of issues
  • Discovering opportunities for growth
  • Defining elements of the initial solution scope
  • Formulating action-oriented business initiatives to address needs and opportunities

Evaluating the feasibility of options

  • 2x2 analysis grid
  • Prioritisation matrices
  • Projecting project benefits and costs

Recording critical project parameters

  • Formulating SMART project objectives
  • Specifying critical project elements and deliverables

Planning and Monitoring the Business Analysis Process

Planning for requirements analysis

  • Documenting assumptions, ground rules, and templates
  • Developing a requirements development plan to guide and manage the process
  • Constructing the communication plan

Performing stakeholder analysis

  • Identifying key stakeholders
  • Analysing the impact stakeholders have on a project

Developing a change management process

  • Establishing a baseline for your plan
  • Adhering to the defined change management process
  • Overseeing the change control process

Managing and Communicating Requirements

Analyzing requirements

  • Verifying, prioritising, and organising requirements
  • Structuring the requirements document
  • Identifying key relationships using traceability

Executing the communication plan

  • Addressing common pitfalls typically encountered during requirements development
  • Validating the requirements document with key stakeholders
  • Managing stakeholder agreement and conflict

Assessing and Validating Solutions

Allocating requirements

  • Optimising business value
  • Evaluating dependencies between individual requirements

Assessing organisational readiness

  • Identifying organisational capability gaps
  • Defining business and technical organisational impacts

Developing Business Analysis Competencies

  • Going beyond the mechanics of analysis
  • Applying the IIBA® Business Analysis Competency framework

Requirements

This course is designed for individuals seeking to gain comprehensive knowledge of the key tasks and techniques associated with business analysis, or those required to effectively evaluate business options and outcomes.

 21 Hours

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