Agile Business Analysis Training Course

Business analysis is the process of investigating, understanding, and defining business needs to develop solutions that meet those needs. It is a key element in the process of managing change within an organization and designing new business solutions. Business analysis aims to ensure that technological, procedural, or organizational solutions meet business goals and needs. It is a key element in ensuring the effectiveness of projects and changes within an organization by guaranteeing that implemented solutions are appropriate, feasible, and fully aligned with business requirements.

This workshop caters to seasoned Business Analysts, Product Owners, and User Researchers seeking to master advanced methodologies that deliver tangible business value. Through practical exercises and applicable tools, participants will learn to dissect complex data, refine processes, engage stakeholders effectively, and translate strategic goals into action via OKRs. By the conclusion, attendees will possess a definitive toolkit to amplify their impact and achieve measurable outcomes.

The 'Scrum for the Advanced Scrum Master + PSM II Preparation' training is aimed at experienced Scrum Masters who wish to expand their competencies, gain a deeper understanding of how Scrum operates, and become true leaders in the agile approach. The course covers the interpretation of the Scrum Guide consistent with Scrum.org’s vision, which is crucial in the context of the PSM II exam. Participants acquire practical knowledge regarding holistic thinking, the empirical approach, Scrum values, and the role of the Scrum Master as a leader. Additionally, the course prepares participants for the PSM II exam, which is based on the latest version of the Scrum Guide.

This course is designed for test managers, quality assurance professionals, testers, software developers, project managers, and senior management to demonstrate how Agile project management frameworks (specifically SCRUM) incorporate testing practices.

Upon completion, each participant will design and execute a test plan for a sample application (which may be a real client application, if available).

This intensive two-day programme offers a concise introduction to Agile software testing. It covers core testing concepts within the context of Agile (Scrum) development, utilising Crispin & Gregory’s Agile Testing Quadrants framework to examine contemporary Agile testing principles and practices.

Intended Audience

This course is designed for development teams seeking to enhance their testing practices within an Agile environment.

It is also appropriate for those considering a dedicated career in testing and serves as a suitable prerequisite for the iSQI Certified Agile Tester qualification.

This instructor-led, live training in Australia (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level individuals who wish to use generative AI tools to support the daily work of a business analyst, including analysis, documentation, information structuring, and stakeholder communication.

By the end of this training, participants will be able to:

• Understand the real capabilities and limitations of GenAI models (e.g., hallucinations, context windows).
• Be able to use AI as an advanced tool supporting thought and analytical processes.
• Learn how to create precise requirement structures and technical documents using AI.
• Accelerate conceptual work, from hypothesis generation to documentation drafting.
• Consciously evaluate the quality and substantive correctness of AI-generated outputs.
• Gain knowledge on the safe and ethical use of AI tools concerning corporate data

This instructor-led, live training in Australia (online or onsite) is aimed at beginner to intermediate-level professionals who wish to gain a deeper understanding of Scrum and pass the Certified Scrum Master (CSM) certification exam.

By the end of this training, participants will be able to:

• Master the fundamentals and concepts of Scrum.
• Gain core competencies to handle internal and external distractions in project development.
• Master the ins and outs of all Scrum ceremonies.
• Gain proficiency in executing Scrum.
• Take the Certified Scrum Master (CSM) Certification Exam with confidence.

Insurance in the Digital Era provides an applied overview of how digital transformation is reshaping products, operations, and customer engagement within the insurance industry.

This instructor-led, live training (available online or onsite) is designed for intermediate-level insurance professionals who wish to understand and apply digital technologies, data-driven strategies, and innovation frameworks to modernise insurance offerings and operations.

By the end of this training, participants will be able to:

• Explain the role of AI, Big Data, IoT, and automation in modern insurance workflows.
• Identify InsurTech trends and how they affect the insurance ecosystem.
• Design customer-centric strategies enabled by digital tools and data insights.
• Apply data-driven approaches to risk management and decision making.
• Develop an innovation and change management approach suitable for insurers.
• Assess real-world case studies and translate lessons into local initiatives.

Format of the Course

• Interactive lecture and discussion.
• Case study analysis and group workshops.
• Practical exercises and action planning for participants’ organisations.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Requirements Engineering (RE) is a pivotal discipline within the software and systems development landscape. It centres on identifying, documenting, and managing the needs and constraints of stakeholders to ensure project success.

This instructor-led, live training (available online or onsite) is tailored for intermediate-level professionals keen to deepen their grasp of practical Requirements Engineering while preparing for the IREB CPRE – Foundation Level certification exam.

Upon completing this training, participants will be equipped to:

• Understand and apply the core concepts and terminology outlined in the IREB CPRE Foundation syllabus.
• Identify and elicit requirements using effective, context-appropriate techniques.
• Model, document, and validate requirements for real-world projects.
• Manage requirements changes, traceability, and prioritisation throughout the project lifecycle.
• Leverage Requirements Engineering tools and best practices to enhance communication and project outcomes.
• Be fully prepared to take and pass the IREB CPRE – Foundation Level certification exam.

Format of the Course

• Interactive lecture and discussion.
• Case-based exercises and collaborative workshops.
• Exam preparation sessions and practice questions.

Course Customisation Options

• Additional modules or industry-specific case studies can be added upon request.

While JIRA Software is a robust tool for project management, practitioners often focus excessively on the software itself rather than the underlying Agile methodology.

This instructor-led, live training reveals how Jira and Confluence work in tandem to help teams deliver successful products and projects. Participants will learn to leverage these tools efficiently to centralise user requirements, testing, and communication in one location, thereby enhancing overall productivity.

The course covers JIRA projects, Confluence spaces, workflows, boards (Kanban and Scrum), planning, dependencies, Jira/Confluence integration, reporting, essential and custom fields, issue types, screens, and filtering techniques.

By the end of this training, participants will be able to:

• Create a Scrum or Kanban project
• Configure Jira to manage the project effectively
• Manage issues with ease
• Design the necessary screens to handle specific issue types
• Create workflows and boards, and understand how they interact
• Conduct basic and advanced searches and analysis
• Generate and review reports essential for both the team and management

PSPO II is an advanced-level Scrum.org certification course focused on professional product ownership in complex environments.

This instructor-led, live training (online or onsite) is aimed at advanced-level Product Owners, product managers, and Agile leaders who wish to maximise product value and excel in modern product management practices.

By the end of this training, participants will be able to:

• Understand advanced Product Owner stances and apply them in practice.
• Leverage stakeholder management and product strategy for maximising value.
• Apply evidence-based management (EBM) for outcome-driven product delivery.
• Prepare effectively for the PSPO II assessment.

Format of the Course

• Interactive lecture and discussion.
• Case studies and scenario-based exercises.
• Hands-on group activities and role plays.

Course Customisation Options

• To request a customised training for this course, please contact us to arrange.

This instructor-led, live training in Australia (online or onsite) is aimed at individuals seeking to understand requirements analysis and perform it efficiently and accurately using analytical techniques for their projects.

By the end of this training, participants will be able to:

• identify different types of requirements.
• understand the overall concepts of, and activities within, requirements analysis.
• be familiar with the requirements analysis methodology.
• use different requirements analysis techniques to their advantage.
• structure requirements in order to communicate efficiently with architects and developers through an iterative requirement gathering process.

This two-day course is designed to assist teams within an Agile Release Train (ART) to function effectively in an Agile environment by utilising frameworks such as Scrum, Kanban, and XP. Participants will learn how to operate as Agile Teams, establish and manage their backlogs, and successfully plan and carry out iterations. The course also stresses the importance of understanding the team’s role within the ART and how to collaborate, plan, execute, and continuously improve alongside other teams.

The training prepares teams to participate in a Program Increment (PI), covering both Team-level and Program-level events, with a particular focus on upcoming PI planning sessions. Completing the course also prepares participants for the certification exam to become a SAFe® Practitioner (SP).

By the end of the course, participants will be able to:

• Apply SAFe principles to scale Lean and Agile practices across the organisation.
• Understand their team’s role within the Agile Release Train and how it contributes to overall objectives.
• Recognise other teams within the train, including their roles and interdependencies.
• Plan and execute iterations effectively.
• Demonstrate delivered value and continuously improve processes.
• Participate in and contribute to Program Increment planning.
• Collaborate and integrate work with other teams within the Agile Release Train.

This instructor-led, live training in Australia (online or onsite) is aimed at professionals with no prior agile experience who wish to use Scrum and Kanban to organize work more effectively, improve team collaboration, and deliver results with greater transparency.