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 Duration 7 hours

Course Outline

Introduction

• The current state of digital banking in Bulgaria and the region

Value Creation

• Digital channels and mobile banking
• Digital lending: shifting from branch visits to online transactions in minutes
• SME banking

Fintech and Banks

• Competition and partnership dynamics
• Mutual learning: what banks can adopt from Fintechs and vice versa

Agile as a Transformation Driver

• Insights from the trainer’s master’s research
• Shifting from project-based to product-based approaches

Organisation, People, and Culture

• Why technology alone is insufficient
• The roles of leadership and middle management

Case Studies

• Transformations that succeeded and those that did not
• Key lessons learned

Summary and Next Steps

Requirements

Prerequisites

• No prior expertise in Agile or digital product management is necessary
• A general understanding of financial services is beneficial

Target Audience

• Managers and specialists at banks, insurers, and payment institutions
• Teams within Fintech companies
• Consultants advising the financial sector

Number of participants


Price per participant

Testimonials (4)

Provisional Upcoming Courses (Require 5+ participants)

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