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Course Outline

Introduction

  • Defining eCommerce fraud.

Evolution of eCommerce Fraud

  • Examining fraudulent activities observed over the past few decades.
  • Reviewing prevalent forms of eCommerce fraud in the current landscape.

Classifications of eCommerce Fraud

  • True Fraud, Friendly Fraud, Phishing, Refund Fraud, and Card Testing.
  • Relevant eCommerce fraud statistics and case studies.

Developing an Anti-Fraud Strategy

Evaluating Your Organisation's Current Standing

Tackling Various Aspects of Fraud Prevention

Authentication Protocols

Credit Card Fraud Detection

Fraud Detection Methodologies

Overseeing Recurring Transactions

Fraud Screening Processes

Aligning with the Team and Securing Support for New Initiatives

Measuring Outcomes

Adapting to Evolving Requirements

Wrap-up and Final Thoughts

Requirements

  • Familiarity with basic eCommerce concepts and online payment systems.

Target Audience

  • Managers responsible for establishing security policies and controls.
 14 Hours

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Provisional Upcoming Courses (Require 5+ participants)

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