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 Duration 14 hours

Course Outline

Foundations of Artificial Intelligence

  • Defining AI and understanding its mechanisms
  • Overviews of machine learning, deep learning, and natural language processing
  • Real-world examples of AI in professional settings

Insights into Large Language Models

  • The training process of large language models
  • The progression of ChatGPT and its model versions
  • Capabilities and constraints of language-based AI

Initiating ChatGPT Usage

  • Accessing the platform and navigating its interface
  • Interpreting prompts and understanding generated responses
  • Initial practice with basic inquiries

Prompt Engineering Techniques

  • Developing clear, objective-driven prompts
  • Incorporating roles and specific instructions into prompts
  • Identifying common errors and strategies to prevent them

Leveraging ChatGPT for Workplace Efficiency

  • Drafting summaries, reports, and correspondence
  • Producing meeting notes and document templates
  • Facilitating brainstorming sessions and project structuring

Ethical and Responsible AI Application

  • Recognising AI limitations and potential biases
  • Adhering to ethical standards and maintaining privacy awareness
  • Safeguarding data security when employing AI tools

Practical Exercises and Application

  • Live sessions focusing on content writing and organisation
  • Generating professional documents using ChatGPT
  • Implementing ChatGPT for genuine administrative tasks

Conclusion and Future Pathways

Requirements

  • A solid grasp of general computer operation
  • Familiarity with text-based tools or office software
  • Basic knowledge of online collaboration platforms

Target Audience

  • Administrative professionals
  • Office staff
  • Novices interested in practical AI applications

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Provisional Upcoming Courses (Require 5+ participants)

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