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Course Outline

Introduction to ChatGPT

  • Defining ChatGPT: What it is and what it does.
  • Gaining insight into AI and large language models.
  • Exploring how ChatGPT supports workplace productivity.

Getting Started with ChatGPT

  • Accessing and navigating the ChatGPT interface.
  • Understanding the differences between free and paid versions.
  • Configuring settings for optimal performance.

Effective Prompting Techniques

  • Structuring prompts to secure better responses.
  • Reviewing examples of effective versus ineffective prompts.
  • Utilising follow-up prompts to refine outputs.

ChatGPT in Everyday Work Tasks

  • Drafting emails and professional reports.
  • Summarising information and aiding research efforts.
  • Generating ideas and facilitating brainstorming sessions.
  • Enhancing communication and refining language usage.

Limitations and Best Practices

  • Identifying ChatGPT’s strengths and weaknesses.
  • Safeguarding data privacy and security.
  • Verifying and fact-checking AI-generated content.

Advanced Applications

  • Integrating ChatGPT with complementary tools and platforms.
  • Leveraging ChatGPT for automation and workflow optimisation.
  • Exploring plugins and third-party extensions.

Summary and Next Steps

Requirements

  • Basic computer literacy
  • Familiarity with web-based applications

Audience

  • Professionals across all departments
  • Managers and team leads
  • Administrative staff
  • Individuals seeking to enhance productivity through AI tools
 7 Hours

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