The Principal Engineer - Masterclass Training Course

In this instructor-led, live training in Australia, participants will learn how to enhance an automated test suite using advanced techniques to drive Selenium.

By the end of this training, participants will be able to:

• Resolve complex web application test automation issues with Selenium.
• Apply regular expressions and pattern-based verification techniques.
• Handle exceptions that halt test execution.
• Programmatically search for web objects.
• Dynamically capture data from web controls.
• Create a data-driven testing framework.
• Distribute testing with Selenium Grid.

This instructor-led, live training in Australia (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to solve everyday workplace challenges through gamification techniques.

By the end of this training, participants will be able to:

• Understand the principles of Design Thinking and its application to problem-solving.
• Incorporate gamification techniques to foster engagement and innovation.
• Develop creative and practical solutions to common workplace issues.
• Collaborate effectively across teams to implement problem-solving strategies.
• Apply iterative approaches to refine solutions through feedback and experimentation.

Design Thinking is a human-centred methodology for solving problems through empathy, definition, ideation, prototyping, and testing. This version of the course places a strong emphasis on the Empathise stage, focusing on connecting previously identified pain points to the real needs of internal clients, and applying dynamic, collaborative activities to transform insights into actionable outcomes.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level teams and leaders who wish to deepen their empathy skills, strengthen relationships with internal clients, and translate pain points into meaningful opportunities for improvement.

By the end of this training, participants will be able to:

• Apply empathy-based techniques to uncover and validate client needs.
• Translate mapped pain points into clear, actionable needs.
• Engage in dynamic role plays and simulations to practice client-centred conversations.
• Collaboratively redefine problem statements from the client’s perspective.

Format of the Course

• Interactive lecture and guided discussions.
• Dynamic, hands-on role plays and empathy exercises.
• Group workshops for collaborative problem reframing.

Course Customization Options

• To request a customized version tailored to a specific internal process (e.g., procurement or equipment provisioning), please contact us to arrange.

Design Thinking is a human-centred approach to problem-solving that leverages empathy, definition, ideation, prototyping, and testing. By concentrating on the initial two stages—Empathize and Define—teams can gain a deeper understanding of internal clients and accurately pinpoint the problems that require resolution.

This instructor-led live training, available either online or onsite, is designed for teams and leaders at a beginner to intermediate level who aim to strengthen their relationships with internal clients, minimise resistance to change, and enhance operational efficiency through practical and collaborative methods.

Upon completion of this training, participants will be able to:

• Utilise active listening and interviewing techniques to gather meaningful insights regarding internal clients.
• Develop empathy maps to capture user needs and pain points.
• Distinguish genuine root causes from perceived issues using tools such as the 5 Whys and problem trees.
• Formulate clear, actionable problem statements (POVs) that guide the solution development process.

Course Format

• Interactive lectures and discussions.
• Practical, hands-on exercises and role-plays.
• Group workshops and plenary feedback sessions.

Course Customization Options

• To request a customized version tailored to a specific internal process (e.g., procurement or equipment provisioning), please contact us to arrange.

In this instructor-led, live workshop training in Australia (online or onsite), participants will learn how to apply the five stages of Design Thinking to gain a deeper understanding of the problems faced by end-users of a product or service, and subsequently develop the most effective strategies for resolving them.

By the conclusion of this training, participants will be able to:

• Utilise creative strategies to align customer needs with technologically feasible solutions.
• Formulate strategies to increase customer value and enhance product and service offerings.

This instructor-led, live training in Australia (online or onsite) is aimed at beginner-level to intermediate-level professionals who wish to understand and apply Design Thinking methodologies to drive innovation and improve business solutions.

By the end of this training, participants will be able to:

• Understand the core principles of Design Thinking and its role in innovation.
• Apply the five phases of Design Thinking to problem-solving.
• Utilize ideation techniques and tools to foster creativity.
• Implement Design Thinking strategies to improve processes and enhance efficiency.

This instructor-led, live training in Australia (online or onsite) is aimed at beginner-level leaders and HR professionals who wish to learn and apply Design Thinking methodologies to foster innovation, enhance problem-solving capabilities, and engage teams effectively.

By the end of this training, participants will be able to:

• Equip participants with tools and methodologies to foster innovation and team engagement.
• Develop skills in empathy mapping, ideation, and prototyping for solving complex challenges.
• Apply Design Thinking principles to leadership and HR scenarios.
• Promote a culture of innovation within tech teams.

Overview:

The Design Thinking (DT) process comprises five distinct stages: empathise, define the problem, ideate, prototype, and test.

In an increasingly complex world, we encounter problems that often demand specialised approaches. Design Thinking provides the framework to navigate these complexities effectively. Mastering design thinking enables you to tackle complex challenges proficiently, communicate more clearly, persuade with greater efficiency, improve business outcomes, and enhance both organisational and personal behaviour and performance.

• How DT functions: learn from people and the problem, identify patterns, design a model (understanding model drift), test the model, evaluate it, and re-engineer as necessary.
• The relationship between DT, innovation, and entrepreneurship.
• DT methods and tools: persona development, stakeholder mapping, customer journey mapping, service blueprints, and business model innovation.
• Application of DT: cultivating a design mindset, disruptive innovation, iterative approaches, agile estimation techniques, critical thinking, problem-solving, teamwork, leadership readiness, communication skills, technological savviness, forward-thinking, intercultural and ethical competency, emotional intelligence, self-awareness, negotiation skills, and conflict resolution.

Objectives:

• To grasp the fundamentals and nuances of DT.
• To explore key concepts, factors, theories, types, and models within DT.
• To experiment with, experience, and practice DT.

Delivery:

This is a 1-day (4 hours) training course comprising:

• lectures (40% - presentation of theories, concepts, models, and interactions),
• group exercises (30% - group dynamics, games, group discussions, and mock conflict resolution exercises),
• individual activities (15% - writing, designing, and peer discussion)
• and other elements (15% - videos, reading).

Note: due to the nature of this course there is a minimum group size of 3

This instructor-led, live training in Australia (online or onsite) is designed for software testers who wish to use Postman for API testing.

By the conclusion of this training, participants will be able to:

• Execute tests using automated requests and workflows.
• Define, develop, test, and monitor an API using a version control system.
• Generate dynamic data within a request.
• Document and organise tests in collections for team review.

This instructor-led, live training in Australia (online or onsite) is aimed at developers and testers who wish to perform test automation using C# and Selenium.

By the end of this training, participants will be able to:

• Install and configure Selenium WebDriver.
• Write tests using Selenium, C#, and Nunit with Visual Studio IDE.
• Run C# Selenium test automation.

This instructor-led, live training in Australia (online or onsite) introduces participants to automated testing with Selenium WebDriver and C# in Visual Studio. If you do not have C# programming experience or wish to brush up on C#, please check out the course: C# for Automation Test Engineers.

This training programme equips participants with the skills to manage testing initiatives using the Selenium test suite and implement continuous testing via Jenkins.

Target Audience:

• Software test engineers
• Software developers working within agile environments
• Release managers
• QA engineers

Upon completing the Selenium training, delegates will be able to:

• Apply the Selenium test suite effectively in real-world projects
• Conduct cross-browser testing using Selenium
• Distribute test execution using Selenium Grid
• Execute regression tests via Selenium within Jenkins
• Generate test and periodic reports using Jenkins

Selenium is an open-source framework designed for automating web application testing across various browsers. With the release of Selenium 4, users benefit from enhanced WebDriver APIs, native relative locators, and improved grid support. Python is chosen for its simplicity and robust integration with testing frameworks like Pytest, making it an ideal language for creating scalable and maintainable test automation suites.

This instructor-led live training, available either online or onsite, targets beginner to intermediate testers and developers looking to leverage Selenium with Python for real-world web application test automation.

Upon completing this training, participants will be able to:

• Install and configure Selenium with Python within a testing environment.
• Develop robust test automation scripts using Selenium WebDriver and Pytest.
• Implement the Page Object Model (POM) to create maintainable test frameworks.
• Execute tests across multiple browsers using Selenium Grid.
• Integrate automated tests into CI/CD pipelines.
• Troubleshoot common issues and apply best practices to ensure automation stability.

Course Format

• Interactive lectures and discussions.
• Numerous exercises and practical practice sessions.
• Hands-on implementation within a live laboratory environment.

Course Customization Options

• To request a tailored training session for this course, please contact us to arrange details.

This course delivers training for managing testing initiatives and offers practical experience with web applications, functional test automation, and cross-browser test automation using the Selenium test suite.

The intended audience for this course comprises software test engineers and manual testers.

Upon completing the training, participants will be equipped to effectively utilise Selenium WebDriver in real-world projects.

In this instructor-led, live training in Australia, participants will learn how to use TestComplete's features, including its test object model, check points, name mapping, and UI to carry out automated testing on desktop, web, and mobile applications.

By the end of this training, participants will be able to:

• Create, record and run functional tests.
• Create a scalable and maintainable test framework.
• Create checkpoints, adjust tests for multiple devices and analyze test results.
• Use TestComplete's script extensions.