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 Duration 14 hours

Course Outline

Introduction to ProWatch

  • System overview and architectural design.
  • Key software and hardware components.
  • Licensing models and product editions.

Installation and Setup

  • Deploying ProWatch server and client applications.
  • Configuring and initialising the database.
  • Establishing network and hardware connectivity.

User and Access Management

  • Creating and maintaining user accounts.
  • Setting up access permissions and scheduling rules.
  • Managing badges and digital credentials.

Hardware and Door Configuration

  • Adding and configuring controllers and readers.
  • Setting up alarm points and output devices.
  • Implementing advanced door logic.

Monitoring and Incident Response

  • Utilising live monitoring dashboards.
  • Processing and acknowledging alarms.
  • Reporting incidents and managing escalation workflows.

Integration Capabilities

  • Integrating with CCTV and video management systems.
  • Connecting intrusion detection systems.
  • Linking third-party applications.

Maintenance and Troubleshooting

  • Performing database maintenance and backups.
  • Optimising system performance.
  • Resolving common operational issues.

Summary and Next Steps

Requirements

  • A foundational understanding of enterprise security systems.
  • Practical experience with access control or building management systems.
  • Basic knowledge of network infrastructure.

Target Audience

  • Security and access control administrators.
  • IT and network professionals who support security infrastructure.
  • Corporate security consultants.

Number of participants


Price per participant

Testimonials (3)

Provisional Upcoming Courses (Require 5+ participants)

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