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Course Outline

Business Goals, Objectives
Business fundamentals viewed from a purely business perspective

  • core business principles,
  • strategy
  • planning and goal-setting
  • project management
  • marketing
  • staffing
  • finance

Business Process Concepts and Fundamentals
Key aspects of Business Processes:

  • identifying (discovering) business processes
  • process characteristics
  • current state (as-is) versus future state (to-be) processes
  • levels of business process modeling
  • linking business processes to goals and objectives

Business Process Management Concepts and Fundamentals
Core principles of Business Process Management:

  • functional versus process-centric enterprise organisations
  • process management styles
  • advancements in process management
  • stakeholder roles and responsibilities
  • enabling tools for process management

Business Motivation Modeling
Business modeling fundamentals - Elements of the Business Motivational Model:

  • business vision
  • goals, objectives
  • means and ends
  • mission
  • strategies, tactics
  • business modeling perspectives

Business Process Modeling Concepts
Business process modeling fundamentals:

  • BPMN basics
  • definition and application of all BPMN elements within the descriptive and analytic conformance subclasses
  • activities;
  • model grouping elements

Business Process Modeling Skills
Business process modeling competencies:

  • brief scenario presented as either a BPMN diagram or a few sentences
  • BPMN elements as listed in the descriptive and analytic conformance subclasses

Process Quality, Governance, and Metrics Frameworks
Understanding of industry reference models and quality, metrics, and governance frameworks:

  • awareness of various industry frameworks
  • APQC Process Classification Framework
  • SCOR
  • Value Chain Reference Model
  • Business Process Maturity Model (BPMM)
  • Six Sigma, Balanced Scorecard
  • COBIT
  • Sarbanes-Oxley

Requirements

A general understanding of business processes.

 28 Hours

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Provisional Upcoming Courses (Require 5+ participants)

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