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Duration 14 hours
Course Outline
Advanced Knowledge Management Concepts in Microsoft 365
- Foundational principles of structured knowledge management
- Architecting scalable systems using SharePoint and Teams
- Utilising metadata, versioning, and document libraries effectively
Creating and Linking SharePoint Knowledge Repositories
- Establishing interconnected SharePoint sites and document libraries
- Applying metadata columns, content types, and lookup fields
- Structuring site hierarchies and facilitating cross-site navigation
Designing Dynamic Dashboards with Power BI
- Consolidating SharePoint and Microsoft Lists data into Power BI
- Building real-time dashboards for monitoring knowledge assets
- Crafting KPIs and visual reports to generate data-driven insights
Customising Knowledge Workflows with Power Automate
- Automating approval, review, and publishing procedures
- Integrating Teams notifications and adaptive cards
- Constructing multi-step flows for comprehensive document lifecycle management
Establishing and Managing Collaborative Content Ecosystems
- Leveraging Teams and OneNote for collaborative knowledge capture
- Integrating SharePoint pages, Lists, and Planner boards
- Implementing governance structures, roles, and permissions
Maintaining and Optimising Knowledge Systems
- Enforcing data retention, archiving, and compliance policies
- Conducting regular audits and metadata updates
- Enhancing system performance and minimising content redundancy
Best Practices for Knowledge Management in Microsoft 365
- Reviewing core principles of knowledge system design
- Safeguarding consistency and discoverability across all content
- Driving adoption and engagement through user-centric experience design
Requirements
- Proficiency with core Microsoft 365 applications (SharePoint, Teams, and OneNote)
- Practical experience in knowledge management or content strategy
Intended Audience
- Knowledge managers establishing structured information repositories
- Content strategists developing interconnected knowledge systems
- IT professionals overseeing organisational knowledge within the Microsoft 365 ecosystem
Testimonials (2)
well-prepared training, interesting topics
Maciek Boiski - Instytut Energetyki - Panstwowy Instytut Badawczy
Course - Microsoft Office Excel - poziom podstawowy
There was a good amount of information for the time of training. Also the trainer was very engaged with the group, especially when people were having troubles or asking questions. It was very nice of him to offer help in case of future ideas.
