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Course Outline
Advanced Knowledge Management Concepts in Microsoft 365
- Core principles of structured knowledge management
- Architecting scalable systems using SharePoint and Teams
- Utilising metadata, versioning, and document libraries
Building and Linking SharePoint Knowledge Repositories
- Creating interconnected SharePoint sites and document libraries
- Applying metadata columns, content types, and lookup fields
- Establishing site hierarchies and cross-site navigation
Designing Dynamic Dashboards with Power BI
- Integrating SharePoint and Microsoft Lists data into Power BI
- Creating real-time dashboards to track knowledge assets
- Designing KPIs and visual reports for data-driven insights
Customising Knowledge Workflows with Power Automate
- Automating approval, review, and publishing processes
- Integrating Teams notifications and adaptive cards
- Constructing multi-step flows for document lifecycle management
Creating and Managing Collaborative Content Ecosystems
- Utilising Teams and OneNote for collaborative knowledge capture
- Integrating SharePoint pages, Lists, and Planner boards
- Establishing governance, roles, and permissions
Maintaining and Optimising Knowledge Systems
- Implementing data retention, archiving, and compliance policies
- Conducting regular audits and metadata updates
- Improving system performance and minimising content redundancy
Best Practices for Knowledge Management in Microsoft 365
- Reviewing knowledge system design principles
- Ensuring consistency and discoverability across content
- Driving adoption and engagement through user experience design
Requirements
- Proficiency in Microsoft 365 tools, including SharePoint, Teams, and OneNote
- Practical experience in knowledge management or content strategy
Audience
- Knowledge managers constructing structured information repositories
- Content strategists developing interconnected knowledge architectures
- IT professionals overseeing organisational knowledge within Microsoft 365
14 Hours
Testimonials (2)
well-prepared training, interesting topics
Maciek Boiski - Instytut Energetyki - Panstwowy Instytut Badawczy
Course - Microsoft Office Excel - poziom podstawowy
There was a good amount of information for the time of training. Also the trainer was very engaged with the group, especially when people were having troubles or asking questions. It was very nice of him to offer help in case of future ideas.
