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Course Outline

Understanding Data-Informed Decision-Making

  • Core definitions and distinctions: data-informed versus data-driven
  • Case studies of data-informed decisions in public administration
  • Common sources of evidence in government settings

Gaining Access to and Evaluating Data

  • Identifying pertinent metrics, indicators, and reports
  • Assessing the reliability and completeness of data sets
  • Comprehending data provenance and inherent limitations

Pose the Right Questions

  • Framing decisions and establishing information requirements
  • Determining key queries for data teams, analysts, or dashboards
  • Defining objectives before engaging with the data

Interpreting Data Insights

  • Reading tables, visualizations, and dashboards
  • Differentiating between correlation and causation
  • Identifying gaps, anomalies, and potential biases

Applying Data to Practical Decisions

  • Utilising evidence to bolster or adjust policy recommendations
  • Assessing trade-offs and risks when data is incomplete
  • Recording the rationale in memos, briefs, or presentations

Communicating and Defending Decisions

  • Narrative techniques for presenting data to non-technical stakeholders
  • Incorporating transparency into your recommendations
  • Addressing challenges or scrutiny with robust evidence

Summary and Next Steps

Requirements

  • General experience in public policy, program delivery, or service management
  • Knowledge of government processes or decision-making workflows
  • Confidence in interpreting charts, reports, or key performance indicators

Target Audience

  • Policy and program analysts
  • Public administrators and managers
  • Government decision-makers and strategic planners
 7 Hours

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Provisional Upcoming Courses (Require 5+ participants)

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