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Course Outline

Introduction

  • Understanding the history and evolution of Lean Six Sigma.
  • Benefits and key principles of Lean Six Sigma.
  • Overview of the DMAIC methodology.

Define Phase

  • Defining the problem and setting project goals.
  • Identifying stakeholders and their requirements.
  • Project scoping and selecting appropriate metrics.

Measure Phase

  • Understanding process mapping and flowcharting.
  • Data collection techniques and sampling methods.
  • Introduction to basic statistical concepts.

Analyse Phase

  • Analysing data using graphical and statistical tools.
  • Identifying root causes of process issues.
  • Techniques for brainstorming and root cause analysis.

Improve Phase

  • Generating and evaluating potential solutions.
  • Implementing and piloting process improvements.
  • Lean principles for process optimisation.

Control Phase

  • Developing control plans to sustain improvements.
  • Monitoring and maintaining process performance.
  • Techniques for mistake-proofing and error prevention.

Lean Principles and Practices

  • Overview of Lean principles and their applications.
  • Value stream mapping and waste reduction techniques.
  • Kaizen events and continuous improvement.

Six Sigma Tools and Techniques

  • Advanced statistical analysis tools.
  • Design of Experiments (DOE) for process optimisation.
  • Statistical Process Control (SPC) for process monitoring.

Lean Six Sigma Project Management

  • Project selection and prioritisation.
  • Team dynamics and roles in Lean Six Sigma projects.
  • Change management and overcoming resistance.

Lean Six Sigma Case Studies

  • Real-world examples of successful Lean Six Sigma projects.
  • Industry-specific case studies.

Lean Six Sigma Deployment and Culture

  • Strategies for implementing Lean Six Sigma in an organisation.
  • Creating a Lean Six Sigma culture and sustaining improvements.

Lean Six Sigma Certification

  • Understanding various Lean Six Sigma certification levels.
  • Opportunities for continued learning and professional development.

Summary and Next Steps

Requirements

  • Fundamental knowledge of process management.

Audience

  • Business professionals.
  • Operational managers.
 14 Hours

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