Mastering Jira Forms Training Course

This instructor-led live training in Australia (online or onsite) guides participants through the deployment of a JIRA instance. Attendees will learn advanced JIRA usage, including installation, configuration, upgrading, and migration. The course also covers customising JIRA for specific projects, managing users, groups, and project roles, configuring dashboards, defining emails and notifications, applying security schemes, managing permissions, and troubleshooting. Additionally, participants will learn to install and customise JIRA Service Desk, set up a knowledge base, manage service desk users, and collaboratively handle service requests.

Upon completion of this training, participants will be able to:

• Gain a comprehensive understanding of JIRA administration.
• Customise JIRA to align with specific business requirements.
• Define JIRA emails and notifications.
• Manage and assign users, groups, and project roles.
• Oversee JIRA permissions and security schemes.
• Perform JIRA troubleshooting.
• Deploy and customise JIRA Service Desk.

Upon completion of the training, participants will be equipped to independently manage, optimise, and customise JIRA within a corporate environment.

This instructor-led, live training in Australia introduces the advanced capabilities of JIRA, including creating and managing different types of JIRA projects, using JIRA for agile projects, configuring agile boards, managing built-in and custom fields, creating and managing screens and filters, performing basic and advanced issue searching, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, performing analysis and generating reports.

By the end of this training, participants will be able to:

• Manage issues effectively.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led, live training in Australia introduces JIRA’s approach to software planning, tracking, and releasing by guiding participants through the creation and management of a JIRA project.

By the end of this training, participants will be able to:

• Understand the concepts and functionality behind JIRA's user interface and workflows.
• Add, modify, clone, link, and prioritise issues.
• Progress issues through the entire workflow.
• Perform searches.
• Manage and customise screens and filters.

While JIRA Software is a robust tool for project management, practitioners often focus excessively on the software itself rather than the underlying Agile methodology.

This instructor-led, live training reveals how Jira and Confluence work in tandem to help teams deliver successful products and projects. Participants will learn to leverage these tools efficiently to centralise user requirements, testing, and communication in one location, thereby enhancing overall productivity.

The course covers JIRA projects, Confluence spaces, workflows, boards (Kanban and Scrum), planning, dependencies, Jira/Confluence integration, reporting, essential and custom fields, issue types, screens, and filtering techniques.

By the end of this training, participants will be able to:

• Create a Scrum or Kanban project
• Configure Jira to manage the project effectively
• Manage issues with ease
• Design the necessary screens to handle specific issue types
• Create workflows and boards, and understand how they interact
• Conduct basic and advanced searches and analysis
• Generate and review reports essential for both the team and management

This instructor-led, live training in Australia (online or on-site) is aimed at intermediate-level Jira administrators who wish to learn how to use Jira Service Management efficiently.

By the end of this training, participants will be able to:

• Learn and understand the fundamentals of Jira Service Management.
• Set up and configure a service desk and manage requests.
• Manage Jira Service Management backend and integration.

This instructor-led, live training in Australia (online or onsite) is aimed at beginner-level to intermediate-level professionals who wish to enhance their Jira skills by learning how to integrate and utilize the Xray plugin, manage user roles and permissions, optimize data imports, and effectively handle storage management.

By the end of this training, participants will be able to:

• Integrate and configure the Xray plugin for test management.
• Manage Jira user profiles and assign appropriate roles and permissions.
• Efficiently import data into Jira following best practices.
• Optimize Jira storage usage and implement data management strategies.

JIRA is a Java-based web application designed to facilitate project and issue tracking, thereby enhancing the agility of software development processes.

Through this instructor-led live training, participants will learn how to utilise Jira to implement a Kanban approach to Agile within their organisation.

By the conclusion of this training, participants will be able to:

• Grasp the core principles underpinning Agile and Kanban
• Utilise Jira to create and manage a Kanban project
• Customise Jira to align with their organisation's specific requirements
• Conduct basic and advanced searches and analysis
• Generate and review reports

Audience

• Product managers
• Software developers
• Test engineers
• Business analysts

Format of the Course

• The course comprises a blend of lectures, discussions, exercises, and extensive hands-on practice within a live-lab environment.

Note

• To request a tailored training for this course, please contact us to make arrangements.