DSpace 7+ Administration, Customization, and Integration Training Course

Notion is a flexible workspace that supports integrations and automation to connect pages, databases, and external apps for streamlined workflows and data flows.

This instructor-led, live training (online or onsite) is aimed at advanced-level automation specialists who wish to integrate Notion with other applications and build robust automated workflows.

Upon completion of this training, participants will be able to:

• Design end-to-end integration workflows that connect Notion databases with external systems and services.
• Implement automation using Zapier, native Notion integrations, webhooks, and the Notion API.
• Build resilient workflows with error handling, retries, and data validation.
• Establish governance, access controls, and monitoring for production automations.

Format of the Course

• Interactive lecture and discussion.
• Hands-on labs building real integrations and automation sequences.
• Guided troubleshooting and review of participant projects.

Course Customization Options

• Custom connectors, enterprise app scenarios, or workspace reviews can be provided upon request.

Notion is a versatile workspace platform designed for building relational databases, custom views, and dashboards to monitor projects, goals, and analytics.

This instructor-led, live training (available online or onsite) is tailored for intermediate-level professionals seeking to design and maintain custom dashboards and relational databases in Notion, all without writing code.

Upon completing this training, participants will be able to:

• Design relational databases and link records to model real-world workflows.
• Create interactive dashboards using multiple views, filters, and rollups.
• Import, transform, and synchronise data from external sources into Notion.
• Implement best practices for access, templates, and maintainable database structures.

Format of the Course

• Interactive lecture and live demonstrations.
• Hands-on exercises building databases and dashboards.
• Guided labs using sample data and real-world scenarios.

Course Customization Options

• Custom examples, industry-specific templates, or workspace reviews are available on request.

Notion is a versatile workspace platform that empowers users to construct structured personal wikis, manage long-term knowledge repositories, and organise information efficiently.

This instructor-led, live training (delivered online or onsite) is tailored for beginner to intermediate-level participants who wish to design organised, searchable, and scalable personal knowledge bases in Notion.

Upon completion of this training, participants will be able to:

• Create structured, interlinked pages and databases for long-term knowledge storage.
• Design templates, properties, and relations that support efficient information retrieval.
• Implement tagging systems, metadata models, and cross-referencing techniques.
• Develop personal dashboards for research, reading logs, projects, and idea tracking.

Format of the Course

• Interactive lecture and discussion.
• Hands-on practice building knowledge systems.
• Live-lab creation of templates, databases, and indexing structures.

Course Customization Options

• Bespoke templates or personalised knowledge architecture reviews are available on request.

Microsoft 365 offers a robust suite of tools for constructing enterprise-grade knowledge management systems. By integrating SharePoint, Teams, Power Automate, and Power BI, organisations can effectively organise, connect, and visualise information. This course delves into designing dynamic intranet dashboards, linking data sources, and implementing structured workflows to boost collaboration and knowledge sharing across teams.

This instructor-led, live training (available online or onsite) is designed for advanced professionals looking to develop and manage sophisticated knowledge management frameworks using Microsoft 365 tools.

Upon completion of this training, participants will be capable of:

• Designing advanced knowledge management systems utilising Microsoft 365 tools.
• Constructing interconnected SharePoint sites and Teams channels to facilitate information flow.
• Automating content workflows with Power Automate.
• Developing Power BI dashboards for visualising and reporting on knowledge assets.
• Optimising governance, access controls, and version management across shared repositories.

Course Format

• Interactive lectures and discussions.
• Numerous exercises and practical implementation tasks.
• Hands-on configuration within a live Microsoft 365 environment.

Course Customisation Options

• To request customised training for this course, please contact us to arrange.

This instructor-led, live training in Australia (online or onsite) is designed for advanced-level professionals aiming to master the design and management of complex knowledge management systems within Notion.

Upon completion of this training, participants will be equipped to:

• Construct advanced databases and relational structures.
• Design dynamic dashboards for real-time data visualisation.
• Implement tailored knowledge management workflows.
• Develop interconnected content ecosystems.
• Maintain and optimise large-scale knowledge systems.

Notion serves as a versatile workspace platform that empowers users to construct content calendars, oversee writing processes, coordinate publication tasks, and keep digital assets neatly organised.

This instructor-led live training (delivered online or in-person) is designed for intermediate-level content professionals looking to plan, track, and manage digital publishing workflows using Notion.

After completing this training, participants will be able to:

• Construct structured content calendars featuring multiple views, filters, and tracking fields.
• Develop relational databases to manage briefs, drafts, approvals, and publication steps.
• Simplify writing and review workflows by utilising templates, comments, and linked databases.
• Organise digital assets and ensure consistent publishing pipelines across teams.

Course Format

• Interactive lectures and discussions.
• Practical exercises involving content planning databases.
• Live lab practice focused on building publishing pipelines in Notion.

Customisation Options

• Industry-specific publishing templates and workflow audits are available upon request.

Notion serves as a versatile workspace that allows educators to manage classes, organise notes, track assignments, and coordinate group projects within a centralised and collaborative environment.

This instructor-led, live training (available online or onsite) is designed for beginner-level education professionals who wish to organise academic resources and streamline class and project management workflows using Notion.

Upon completion of this training, participants will be able to:

• Create structured class pages and academic dashboards for students and teams.
• Organise lecture notes, readings, and resources using databases and linked views.
• Track assignments, progress, and grading workflows effectively.
• Collaborate on group projects and shared academic workspaces.

Format of the Course

• Interactive lecture and discussion.
• Hands-on sandbox activities and database building.
• Live-lab practice designing classroom and project management spaces.

Course Customization Options

• School-specific template design or workflow optimization is available upon request.

This instructor-led, live training in Australia (online or onsite) is aimed at beginner-level professionals who wish to learn the fundamental features of Notion for team productivity and organisation.

By the end of this training, participants will be able to:

• Understand Notion’s workspace structure and navigation.
• Create and organise team tasks, notes, and documents.
• Utilise templates, databases, and custom views to manage projects.
• Collaborate effectively using shared workspaces and real-time editing.
• Apply productivity techniques to optimise workflow in Notion.

This instructor-led, live training in Australia (online or onsite) is tailored for intermediate-level professionals seeking to develop practical skills in leveraging Notion’s collaboration and project management features. The course aims to enhance team productivity, streamline communication, and efficiently manage shared tasks and resources.

Upon completion of this training, participants will be able to:

• Set up team workspaces to facilitate collaborative project management.
• Create project boards, task lists, and shared documentation.
• Leverage Notion databases to track progress and manage resources.
• Utilize templates for efficient project planning and reporting.
• Collaborate in real-time using shared pages and communication tools.

This instructor-led, live training in Australia (online or onsite) is aimed at advanced-level professionals who wish to leverage Tana’s AI capabilities and automation to supercharge workflows and optimise team collaboration.

By the end of this training, participants will be able to:

• Utilise Tana’s AI-powered features for workflow automation.
• Set up and customise advanced automations within Tana.
• Integrate AI-driven knowledge management into team collaboration.
• Optimise data retrieval, task execution, and decision-making with AI tools.

This instructor-led, live training in Australia (online or onsite) is aimed at intermediate-level professionals who wish to utilise Tana for team collaboration, knowledge sharing, and workflow automation.

By the end of this training, participants will be able to:

• Set up and structure a collaborative workspace in Tana.
• Use nodes and supertags for efficient team knowledge management.
• Streamline project and task management with Tana’s automation features.
• Enhance team collaboration through shared documentation and workflows.
• Integrate Tana with other business tools for seamless productivity.

This instructor-led, live training in Australia (online or onsite) is designed for beginner-level professionals keen to master the fundamentals of Tana to enhance knowledge management and optimise workflows.

Upon completion of this training, participants will be equipped to:

• Navigate Tana’s interface and understand its workspace structure.
• Capture, structure, and retrieve information efficiently.
• Utilise supertags and nodes for dynamic knowledge organisation.
• Establish task management workflows leveraging Tana’s features.
• Make use of search and filtering tools to access information swiftly.
• Integrate Tana into daily work routines to boost productivity.

Tana is a robust, node-based knowledge management solution designed to help professionals structure information, connect ideas, and manage complex research or writing projects with clarity and precision.

This instructor-led live training (available online or onsite) targets intermediate-level professionals looking to organise research materials, streamline writing workflows, and manage interconnected knowledge using Tana.

Upon completing this training, participants will be able to:

• Create structured research hubs and writing workspaces.
• Utilise Supertags, fields, and live searches to organise information effectively.
• Develop workflows for research synthesis, drafting, and long-form content.
• Link, reference, and visualise relationships between ideas.
• Streamline publication or submission workflows across projects.

Format of the Course

• Interactive lecture and guided demonstrations.
• Hands-on practice with Supertags, fields, and searches.
• Practical exercises building research and writing systems.

Course Customisation Options

• Templates and workflows can be customised to support discipline-specific research or editorial processes.

Zammad is a contemporary, web-based, open-source helpdesk and customer support platform. It consolidates tickets from email, chat, phone, and social media into a unified queue, offering a self-hosted alternative to Zendesk, Freshdesk, and ServiceNow that ensures customer data remains within your infrastructure.

This instructor-led live training (available online or onsite) is designed for intermediate support managers and system administrators who aim to utilise Zammad to replace cloud-based helpdesk platforms with a self-hosted, sovereign ticketing system.

Upon completion of this training, participants will be able to:

• Install Zammad via packages or Docker with PostgreSQL.
• Configure email, chat, and API channels for ticket ingestion.
• Design workflows, escalations, and SLA timers.
• Set up role-based access, groups, and organisations.
• Integrate with knowledge base, reporting, and webhooks.

Format of the Course

• Interactive lecture and discussion.
• Numerous exercises and practice opportunities.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.