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Course Outline
Foundations of Digital Intelligence
- Defining digital intelligence within the public sector
- Key elements: tools, literacy, data, and ethics
- Digital capability frameworks and maturity models
Public Sector Applications
- Examples of digital intelligence in policymaking and services
- Case studies spanning health, transport, education, and finance
- Key success factors and common challenges
Tools for Data Access and Visualisation
- Utilising dashboards to explore and present data
- Working with government open data portals
- Common data visualisation tools: Power BI, Tableau, Excel
From Data to Insight
- Translating raw data into actionable decisions
- Indicators, KPIs, and performance reporting
- Identifying bias, gaps, and uncertainty in data
Communicating with Digital Intelligence
- Storytelling with evidence and data
- Supporting senior decision-makers and stakeholders
- Ethical use of visualisations and digital narratives
Planning for Digital Maturity
- Assessing current digital capabilities
- Setting goals for data literacy and tool adoption
- Internal collaboration and upskilling strategies
Summary and Next Steps
Requirements
- General familiarity with public sector information systems
- Basic comprehension of digital tools and data handling
- Experience in roles involving program or policy analysis, reporting, or service delivery
Target Audience
- Policy and program analysts
- Digital transformation teams
- Public sector professionals who use data to inform decisions
7 Hours
Testimonials (3)
Learning that the QGIS and a tool that can used by other different professionals such land survey
Bame Duncan Koko - Bentel Technologies (Pty) Ltd
Course - QGIS for Geographic Information System
How to use open satellites data for real applications
Tshering Dorji - Druk Holding and Investments
Course - Advanced Geographic Information Systems (GIS)
Hands-on examples allowed us to get an actual feel for how the program works. Good explanations and integration of theoretical concepts and how they relate to practical applications.
