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 Duration 14 hours

Course Outline

Foundations, Social Engineering, and the Work Environment

Cybersecurity Basics for Employees

  • Introduction to threats: Defining cybersecurity and explaining why every employee plays a vital role.

  • Digital hygiene and password management: Creating robust passwords, utilising password managers, and implementing the "one password per service" rule.

  • Clear desk and clear screen policies: Ensuring physical information security within office spaces.

Phishing and Social Engineering – Recognising Threats

  • The psychology of attacks: Understanding social engineering and why cybercriminals leverage urgency, fear, or authority (e.g., CEO Fraud, BEC).

  • Phishing anatomy: Analysing message headers, hidden links, and malicious attachments (with exercises based on authentic examples).

  • Other attack vectors: Covering vishing (voice phishing) and smishing (SMS phishing).

Secure Remote and Mobile Work

  • Network security: Explaining the risks of public Wi-Fi networks (in cafés, trains) and demonstrating proper VPN usage.

  • Device protection: Implementing disk encryption, screen locks, and avoiding unknown USB drives.

  • Bring Your Own Device (BYOD) policy: Guidelines for using personal smartphones for business purposes and ensuring data separation.


Tools, Law, and Incident Response

Cybersecurity in the Microsoft 365 Environment

  • Logging in and verification: Practical application of Multi-Factor Authentication (MFA/2FA) for account access.

  • Secure data sharing: Managing file and folder permissions in OneDrive and SharePoint (avoiding "anyone with the link" access).

  • Communication and collaboration: Secure use of Microsoft Teams, including inviting external guests and controlling shared files.

Personal Data Protection and GDPR in Practice

  • Information classification: Distinguishing between public data and confidential, sensitive, or personal data.

  • GDPR in daily work: Identifying common mistakes that lead to personal data breaches (e.g., sending e-mails to the wrong recipient, failing to use BCC).

  • Sharing and destroying data: Rules for securely transferring information to third parties and permanently deleting documents.

Responding to Security Incidents

  • Incident identification: Defining what constitutes a breach (e.g., losing a phone, ransomware locking a computer, or clicking a phishing link).

  • Reporting procedures: Determining who to inform and within what timeframe (the role of the IT Helpdesk, Security Officer, and Data Protection Officer).

  • Golden rules of reaction: Disconnecting the device from the network, avoiding panic, and strictly prohibiting DIY "fixes" or deletion of evidence.

Requirements

  • Proficiency with basic computer and web browser operations.

  • Regular engagement with standard office environments (e-mail, messaging applications, and document processing).

  • No specialised IT knowledge is necessary – all technical concepts are explained through the lens of business value and everyday processes.

Target Audience

  • All office and administrative staff, as well as mid-level management, across all departments.
  • Especially recommended for hybrid or fully remote workers.
  • Daily users of the Microsoft 365 ecosystem.

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