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Duration 14 hours
Course Outline
Positioning and AI-Assisted Content Creation
- Defining academic, institutional, and brand positioning
- Utilising AI to draft persona-led content for web, email, and social channels
- Maintaining editing, quality control, and brand voice consistency using AI tools
Public Relations and Reputation Management
- Monitoring online reputation using AI-driven listening tools
- Proactive PR: Leveraging AI for media outreach and drafting press materials
- Developing crisis planning and response playbooks supported by AI alerts
Digital Marketing Optimisation and Analytics
- Segmentation and targeting using ML-based clustering
- Campaign A/B testing, uplift modelling, and attribution analytics
- Automated creative testing and budget optimisation workflows
Innovation in Educational Products and Services
- Identifying product opportunities through data-driven discovery
- Designing microcredentials, blended offerings, and AI-enabled services
- Implementing rapid prototyping and pilot evaluation frameworks
Enhancing Academic Programmes with AI Differentiators
- Embedding AI features into curricula and student services
- Communicating programme value using AI-generated evidence and outcomes
- Establishing partnership models with industry and AI vendors
Internal Communication, Change Management, and Digital Culture
- Building internal buy-in for AI initiatives
- Addressing training, governance, and ethical considerations for AI use
- Creating roadmaps for capability building and role adaptation
Events, Outreach, and Stakeholder Engagement
- Designing academic and outreach events enhanced by AI (logistics, personalisation)
- Developing school engagement strategies and relationship mapping with AI insights
- Measuring event impact and follow-up conversion using analytics
Capstone: Strategic Plan for an AI-Enabled Marketing Initiative
- Group design: defining objectives, tools, KPIs, and rollout plans
- Presentation and peer feedback on the strategic plan
- Developing an implementation roadmap and identifying quick wins
Summary and Next Steps
Requirements
- A fundamental understanding of marketing concepts
- Experience with digital channels is advantageous
- An openness to adopting AI-driven tools and workflows
Target Audience
- Marketing managers within higher education institutions
- Leads in institutional communications and PR
- Programme directors and innovation teams
Testimonials (2)
I had never really used ChatGBT before. I will try to start using it more for projects or for the gathering of information
Hans Heydorn - Shining3D Technology GmbH
Course - ChatGPT for Productivity in Marketing Teams
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.
