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Course Outline

1. GUIDING PRINCIPLES

Explore the key principles of user-centred design

Understand ISO 9241 as a critical standard in usability

Distinguish clearly between usability and user experience

Accurately identify user needs and objectives

2. USER RESEARCH

Outline the essential components of user research

Develop effective methods for interviewing target audiences

Differentiate between observation and interpretation

Collect and analyse high-quality user data

Refine your research techniques and methodologies

3. ILLUSTRATING THE CONTEXT OF USE

Identify the potential users of your product or system

Develop product personas and interpret their specific needs

Explain Hick’s Law and its relationship between interface choices and cognitive load

Manage and structure the elements of user stories

4. MEASURING USABILITY

Define usability in terms of effectiveness, efficiency, and satisfaction

Leverage behavioural data to evaluate design quality

Select optimal design alternatives using A/B testing

Articulate the benefits of iterative design

5. INFORMATION ARCHITECTURE

Transform unorganised information into a structured experience

Establish a logical flow between the user and the product or service

Organise, structure, and label content, functions, and features

Compare implementation models, mental models, and conceptual models

6. INTERACTION DESIGN

Describe various user interface design patterns with confidence

Select appropriate interactive controls for interface design

Explain the concept of progressive disclosure

Differentiate between interaction design and information architecture

Highlight the importance of consistency in user interface design

7. VISUAL DESIGN

Apply universal visual design principles to create effective interfaces.

Critique page layouts for quality and poor execution

Select suitable interactive controls for user interface design

Enhance research insights by applying eye-tracking methodologies

8. INTERFACE PROTOTYPING

Select the most appropriate prototyping method, such as paper or digital

Explain the distinctions between prototypes and sketches

Evaluate multiple design options before finalising a solution

Practically create paper prototypes

9. USABILITY EVALUATION

Recall Jakob Nielsen’s Usability Heuristics and other core principles

Describe various types of usability evaluations

Document data generated from usability tests

Assess system usability by applying established heuristics.

Requirements

No specific prerequisites are required to participate in this course.

 28 Hours

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