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Duration 14 hours
Course Outline
Introduction to Enterprise AIOps Platforms
- Overview of enterprise observability and the evolution of AIOps.
- The role of Splunk, Moogsoft, and Dynatrace within the AIOps ecosystem.
- Comparative analysis of capabilities, including strengths, integrations, and specific use cases.
Working with Splunk for AIOps
- Ingesting metrics, logs, and events from diverse data sources.
- Developing searches, dashboards, and alerts for real-time insights.
- Utilising Splunk ITSI for anomaly detection and service health scoring.
Operational Intelligence with Moogsoft
- Architecture and deployment strategies for Moogsoft AIOps.
- Reducing noise, deduplicating data, and correlating alerts.
- Automating and enriching incident workflows.
End-to-End Observability with Dynatrace
- Deploying OneAgent and auto-discovering services.
- Leveraging Davis AI for root cause analysis and predictive problem alerts.
- Monitoring cloud-native environments, managing SLOs, and analysing service flows.
Integrating Splunk, Moogsoft, and Dynatrace
- Cross-platform data integration and API utilisation.
- Establishing unified incident management and escalation paths.
- Centralising insights through dashboards and alert pipelines.
Designing Scalable AIOps Workflows
- Implementing self-healing automation across various toolchains.
- Defining KPIs and reporting metrics for AIOps performance.
- Ensuring governance, access control, and audit compliance.
Case Studies and Enterprise Use Scenarios
- Real-world examples from the finance, telecom, and retail sectors.
- Evaluating the ROI of AIOps adoption.
- Planning phased rollouts and managing change.
Summary and Next Steps
Requirements
- Practical experience with IT operations or monitoring platforms.
- Familiarity with enterprise observability workflows.
- A foundational understanding of alerting, metrics, and logging.
Target Audience
- IT managers accountable for service reliability.
- Enterprise monitoring and observability teams.
- Operations architects and infrastructure leaders.