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Course Outline

1. Introduction to facilitation: why it is worth using brainstorming
2. Defining customers/users through personalisation techniques
3. Defining the problem or challenge - the client's situation
4. Identifying business value in the project - requirements and acceptance criteria
– creating User Story Maps using brainstorming techniques

  • Identification, definition, decomposition, and prioritisation of requirements - tools and techniques, e.g. Richard Lawrenz, Elephant Carpaccio exercise.
  • Workshop:
    - Defining requirements - identifying requirements using the user story formula.
    - Measurability of requirements and assessing effectiveness - identifying acceptance criteria for a user story.
    - Prioritising requirements based on the project client's needs.
    - Transferring requirements - ensuring mutual understanding - translating customer needs into a transparent user story.

5. Summary - retrospective using the "start, stop, continue" method

Requirements

  • Experience in designing and/or developing software solutions for customers.

Audience

  • Developers
  • IT department managers
  • Project managers, PM
  • Product Owners
  • Marketing department employees
 7 Hours

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