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Course Outline
Introduction to AI in HR
- Key AI capabilities applicable to HR: LLMs, automation, and analytics
- Common HR applications and areas of impact
- Assessing organisational readiness and defining the scope for AI pilots
Responsible AI, Privacy, and Compliance in HR
- Data privacy principles and the management of personal data within HR
- Addressing bias, fairness, and legal considerations in recruitment and performance reviews
- Governance frameworks, approval processes, and documentation for HR AI projects
Practical Prompting and Generative Workflows for HR
- Developing prompts for job descriptions, candidate screening summaries, and offer letters
- Templates and prompt structures for HR communications and policy drafting
- Iterating prompts, validating outputs, and implementing human-in-the-loop oversight
Automation and Process Design
- Creating end-to-end workflows that combine LLMs, spreadsheets, and HRIS
- Automating routine tasks such as interview scheduling, responding to FAQs, and managing onboarding checklists
- Integration approaches with APIs and low-code platforms (overview)
People Analytics and AI-Driven Decision Support
- Applying AI to workforce analytics: predicting attrition, identifying skills gaps, and suggesting learning paths
- Interpreting model results and communicating insights to key stakeholders
- Defining KPIs and measuring the return on investment of AI initiatives in HR
Change Management and Implementation Roadmap
- Building cross-functional teams and strategies for stakeholder engagement
- Planning pilots, phased rollouts, and training programs for HR teams
- Operational considerations: monitoring, maintenance, and ongoing improvement
Practical Workshop: Designing an AI-Enabled HR Use Case
- Group activity: defining a target issue, designing a solution, and creating prompts/workflows
- Presentations and peer reviews focusing on ethical and operational feedback
- Next steps and templates for pilot execution
Summary and Next Steps
Requirements
- Foundational knowledge of HR processes and terminology
- Proficiency in using spreadsheets and web-based applications
- A genuine interest in the practical and ethical application of AI within HR
Target Audience
- HR managers and HR business partners
- Talent acquisition and people operations specialists
- HR analysts and people analytics professionals
14 Hours
