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Course Outline

Introduction

  • How SRE integrates traditional IT with software development.
  • The necessity for automation and observability.
  • The distinction between the roles of software engineers and system administrators.
  • The differences between Site Reliability Engineers and DevOps engineers.

Overview of an IT System

  • System architecture, covering on-premise and cloud environments.

Overview of SRE Principles and Practices

  • Infrastructure as Code.
  • The role of containerisation and orchestration (Docker, Kubernetes, etc.).
  • Continuous Integration, Continuous Deployment and Continuous Delivery.
  • Observability.

Evaluating an IT System

  • Assessing team and organisational resources.
  • Mapping out systems and processes.
  • Estimating the potential impact of SRE.
  • The role of the software engineering team.
  • The role of the operational team.
  • The role of management.

Maintaining System Reliability

  • Describing and measuring the desired reliability of a service.
  • Understanding Service Level Objectives (SLOs).
  • Understanding Service Level Indicators (SLIs) and Service Level Agreements (SLAs).
  • Working with Error Budgets.
  • Developing an SLO.

Optimising System Administration

  • Setting up a development environment.
  • Evaluating SRE tools.
  • Prioritising tasks for automation.
  • Writing software.

Deploying "Infrastructure as Code"

  • Testing and iterating code.
  • Creating an anti-fragile system.
  • Learning from failure.

Monitoring a System

  • Observing system performance.
  • SRE tools and techniques.

The Future of SRE

Summary and Conclusion

Requirements

  • A general understanding of IT infrastructure.
  • A general awareness of the software development process.
  • Programming or scripting experience in any language.

Audience

  • Developers
  • System administrators
  • Software Architects
  • DevOps engineers
  • IT Managers
 21 Hours

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