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Duration 14 hours
Course Outline
Intro to OpenUEM
- Overview of endpoint management and OpenUEM's capabilities
- Key concepts in endpoint lifecycle and management
- Setting up the lab and preparing the test environment
OpenUEM Setup & Configuration
- Installing OpenUEM server components
- Deploying agents to Windows, macOS, and Linux devices
- Setting up network and security configurations
Endpoint Enrolment & Organisation
- Registering endpoints within the OpenUEM console
- Grouping and structuring devices for streamlined management
- Assigning roles and permissions to administrators
Core Device Management
- Distributing software and updates to managed devices
- Establishing policies and compliance settings
- Tracking device health and user activity
Patch Management & Automation
- Scheduling updates and automating patch distribution
- Testing and verifying software deployments
- Best practices for maintaining endpoint security and compliance
Reporting & Troubleshooting
- Creating reports on device status and activity
- Addressing common endpoint issues through basic troubleshooting
- Setting up monitoring alerts for proactive management
Capstone Lab & Practical Application
- Hands-on lab: enrolling devices, distributing updates, and monitoring endpoints
- Scenario-based tasks to consolidate learning
- Reviewing and discussing lab outcomes
Recap and Next Steps
Requirements
- A grasp of fundamental IT support principles
- Prior exposure to endpoint devices and their operating systems
- Basic knowledge of networking and device configuration
Target Audience
- IT support staff
- Technical helpdesk team members
- Junior system administrators
Testimonials (2)
How trainer deliver knowledge so effectively
Vu Thoai Le - Reply Polska sp. z o. o.
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