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Course Outline

Foundations of AI Agents and OpenAI APIs

  • Understanding what an AI agent is and how it differs from a standard chatbot
  • Common business applications for assistants and workflow agents
  • Core OpenAI API concepts, including requests and responses
  • Planning a straightforward agent workflow for a business task

Getting Started with the Development Environment

  • Setting up API access, credentials, and local environment
  • Selecting Python or JavaScript for implementation
  • Making an initial API request and reviewing the output
  • Understanding basic request parameters and structured output

Prompting and Instruction Design

  • Writing clear instructions to guide agent behaviour
  • Structuring prompts for reliable and useful responses
  • Utilising examples, constraints, and specific output formats
  • Avoiding common pitfalls in prompt design

Tool Use and Multi-Step Workflows

  • Introduction to tool use and function calling patterns
  • Defining simple tools for business tasks and data lookups
  • Passing structured data between the model and tools
  • Orchestrating a basic multi-step agent workflow

Managing Context, Reliability, and Safety

  • Handling multi-turn conversations and session state
  • Maintaining focused, consistent, and on-task responses
  • Applying basic guardrails, moderation, and fallback handling
  • Monitoring token usage, costs, and common failure points

Building and Reviewing a Simple Business Agent

  • Creating a small end-to-end agent for a realistic business scenario
  • Connecting prompts, tools, and workflow logic
  • Testing the agent with sample cases and refining the design
  • Summarising key lessons and outlining next steps for production planning

Requirements

  • Familiarity with fundamental API concepts and JSON data
  • Experience using Python or JavaScript for basic scripting tasks
  • Basic programming experience

Audience

  • Developers looking to build practical AI assistants and workflow agents
  • Technical product teams exploring OpenAI-powered applications
  • Solution architects and innovation teams evaluating agent use cases
 7 Hours

Number of participants


Price per participant

Provisional Upcoming Courses (Require 5+ participants)

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