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Course Outline
Introduction to ISO 9001:2015
- Fundamentals of Quality Management Systems (QMS)
- The purpose and advantages of achieving ISO 9001 certification
- Understanding the architecture and core principles of ISO management standards
- Notable updates introduced in the ISO 9001:2015 revision
Grasping ISO 9001:2015 Requirements
- A detailed look at ISO 9001 clauses and stipulations
- Assessing the organisational context and stakeholder interests
- The role of leadership and dedication to quality management
- Strategic planning, risk management, and setting quality goals
- Support mechanisms covering resources, competency, and awareness
- Operational workflows and quality assurance measures
- Evaluating performance and driving ongoing improvement
Implementing a Quality Management System
- Establishing quality standards within the organisation
- Process mapping and pinpointing areas for enhancement
- Creating and maintaining documented information and controls
- Overseeing changes necessary for ISO 9001 adherence
- Embedding quality practices into daily business operations
Principles of ISO 9001 Auditing
- The responsibilities of internal and lead auditors
- Core auditing principles and methodological approaches
- Strategising and preparing for a QMS audit
- Creating audit checklists and defining evidence needs
- Collecting and assessing objective proof
Executing a Quality Management System Audit
- Carrying out interviews, observational checks, and document analysis
- Detecting non-conformances and potential improvements
- Presenting audit results clearly and effectively
- Facilitating corrective actions and sustained improvement
Practical Case Study and Best Practices
- Analyzing examples of successful QMS deployment
- Applying ISO 9001 criteria to real-world business contexts
- Recognizing opportunities for quality enhancement
- Exploring typical hurdles in the implementation process
Course Recap and Dialogue
- Revisiting fundamental ISO 9001:2015 concepts
- Exploring various auditing and implementation strategies
- Exchanging practical insights and key takeaways
- Summary of best practices and recommended next steps
Requirements
Target Audience
- Internal auditors and lead auditors
- Professionals seeking knowledge in this area
7 Hours
Testimonials (1)
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