Claude AI for Research and Knowledge Management Training Course

This two-part training programme is tailored for software delivery teams aiming to incorporate AI-assisted engineering workflows into their daily operations using Claude Code.

This instructor-led, live training in Australia (online or onsite) is aimed at beginner-level to intermediate-level content creators, writers, and marketers who want to leverage Claude AI for content generation, editing, and summarization to enhance blogs, reports, and marketing materials.

By the end of this training, participants will be able to:

• Use Claude AI for content brainstorming and idea expansion.
• Enhance writing with AI-assisted editing and proofreading.
• Generate summaries for long-form content and reports.
• Automate marketing copy creation for different platforms.

Claude AI is a generative AI system designed to assist with reasoning, content generation, knowledge retrieval, and workflow automation.

This instructor-led, live training (online or onsite) is aimed at beginner-level professionals who wish to apply Claude AI to customer support and service operations tasks.

Upon completing this program, learners will be able to:

• Use Claude to accelerate support triage and classification.
• Create tone-consistent customer responses and summaries.
• Automate ticket drafting and knowledge retrieval processes.
• Integrate Claude into existing customer support workflows.

Format of the Course

• Guided lectures with real-world support scenarios.
• Practical exercises based on enterprise service cases.
• Hands-on use of Claude in a simulated support environment.

Course Customization Options

• If you need this course tailored to your organization’s support workflows, please contact us to discuss customization.

Claude AI is a sophisticated language and reasoning system designed to support structured data tasks, analytical workflows, and enhance business intelligence capabilities.

This instructor-led live training, available either online or on-site, is tailored for beginner to intermediate-level professionals seeking to utilise Claude to accelerate data analysis, generate actionable insights, and streamline BI processes.

Upon completion of this training, participants will be able to:

• Utilise Claude to conduct ad-hoc exploratory data analysis.
• Create SQL queries, summaries, and data transformations using natural language prompts.
• Leverage Claude to design dashboards, KPIs, and analytical views more efficiently.
• Interpret business data with improved accuracy through structured AI-assisted reasoning.

Course Format

• Instructor-led demonstrations and guided discussions.
• Hands-on exercises utilising real-world business datasets.
• Practical application of Claude within BI-focused scenarios.

Course Customisation Options

• If customisation is required to align with your internal BI tools or workflows, please contact us to arrange a tailored version of this course.

This instructor-led, live training in Australia (online or onsite) is designed for intermediate-level software developers and AI engineers who want to integrate Claude AI into their applications, create AI-powered chatbots, and improve software functionality using AI-driven automation.

By the end of this training, participants will be able to:

• Use the Claude AI API to integrate AI into applications.
• Develop AI-driven chatbots and virtual assistants.
• Enhance applications with AI-powered automation and NLP.
• Optimize and fine-tune Claude AI models for different use cases.

Claude AI is an advanced language model designed to support complex analytical, strategic, and organisational tasks.

This instructor-led, live training (online or onsite) is aimed at beginner-level project management and planning professionals who wish to use Claude AI to strengthen project design, documentation, communication, and long-term planning activities.

Upon completing this training, participants will gain the ability to:

• Create project documentation such as charters, briefs, and scopes using Claude AI.
• Analyse risks, constraints, and dependencies with AI-supported reasoning.
• Develop stakeholder communications and reporting outputs tailored to different audiences.
• Use Claude AI to support sprint planning, prioritisation, and roadmap refinement.

Format of the Course

• Instructor explanations combined with guided demonstrations.
• Hands-on practice using real-world project management scenarios.
• Structured exercises applying Claude AI in a live environment.

Course Customisation Options

• Custom scenarios, organisation-specific templates, or industry-focused workflows can be integrated upon request.

This instructor-led, live training in Australia (online or onsite) is designed for beginner-level professionals seeking to integrate Claude AI into their daily workflows to enhance efficiency and automation.

By the conclusion of this training, participants will be able to:

• Utilise Claude AI to automate repetitive tasks and streamline workflows.
• Boost personal and team productivity through AI-powered automation.
• Integrate Claude AI with existing business tools and platforms.
• Optimise AI-driven decision-making and task management.

Claude Code is more than a code-completion tool; it is a terminal-native development agent that reads your codebase, plans multi-step changes, executes tests, and drives tasks from a single instruction to a working result. This one-day workshop provides participants with structured, hands-on experience: configuring Claude Code for real-world projects, crafting delegations that yield reviewable outcomes, utilising CLAUDE.md as persistent project memory, and linking internal tools via the Model Context Protocol.

This instructor-led, live training in Australia (online or onsite) is aimed at software developers and engineering teams who wish to use Claude Code to accelerate development cycles, improve code quality, and automate repetitive programming tasks.

By the end of this training, participants will be able to install and configure Claude Code, edit multi-file codebases with natural language, leverage approval modes, and integrate with Git and CI/CD.

This instructor-led, live training in Australia (online or onsite) is aimed at beginner-level business professionals, customer support teams, and tech enthusiasts who wish to understand the fundamentals of Claude AI and leverage it for business applications.

By the end of this training, participants will be able to:

• Understand Claude AI’s capabilities and use cases.
• Set up and interact with Claude AI effectively.
• Automate business workflows with conversational AI.
• Enhance customer engagement and support using AI-driven solutions.