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Course Outline

Day 1: Foundations and Reliable Use of GenAI

Understanding AI and Generative AI: core concepts, functionality, value propositions, and limitations

Effective prompting: utilising reusable prompt structures, clear inputs, constraints, and defined output formats

Refinement techniques: enhancing results through feedback loops and structured instructions

Ensuring output quality: employing checklists, cross-verification, managing assumptions, ensuring traceability, and meeting acceptance criteria

Standardising deliverables: developing templates for technical notes, summaries, reports, and action items

Documentation and requirements engineering: drafting, rewriting, structuring, summarising, and writing change/requirement specifications

Responsible usage and data security: maintaining confidentiality, protecting intellectual property, adhering to governance principles, and following safe-use protocols

Practical exercises using realistic, anonymised scenarios


Day 2: Applied Use Cases, Productivity, and Workflow Integration

Analysis and reporting: transforming raw inputs into structured insights and executive-ready summaries

Problem solving and troubleshooting: leveraging AI for root cause analysis and action planning

Cross-functional communication: improving decision clarity, handovers, meeting minutes, and stakeholder alignment

AI as a coding copilot: safely generating and reviewing code snippets, pseudocode, and test logic

Accelerating knowledge work: creating reusable procedures, internal standards, and knowledge-base content

Integrating workflows: establishing repeatable end-to-end processes from request to deliverable, including validation steps

Building prompt libraries and checklists: curating role-specific collections to enhance consistency and adoption

Capstone project and 30-day adoption plan: converting one practical case per participant into a repeatable workflow, focusing on quick wins and straightforward measurement

Requirements

This course is tailored for professionals in engineering, technical, and operational roles who manage documentation, structured processes, data-driven decision-making, and inter-team collaboration. It is ideal for specialists and team leaders seeking to boost productivity and output quality through the use of Generative AI in daily tasks, without necessitating advanced programming or data science expertise. The training is also valuable for operational and business support personnel who regularly engage with technical information and require clearer, faster, and more consistent deliverables.

 14 Hours

Number of participants


Price per participant

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